COVID-19

Changes
Small businesses like Iko Iko are having to adapt and make changes very quickly at the moment. We are having to introduce new protocols and services weekly, if not daily. If you have any suggestions, concerns, or questions, we would love to hear from you. 

Online/Shipping
Our online shop is running smoothly and there are no delays in processing. There are however, still significant delays with courier services all over the country. Please be patient as New Zealand Post and Courierpost clear their backlogs and get their parcel volumes under control. 

Pick up
With the success of online ordering for pick up from our Cuba Street store, we will continue to offer this service indefinitely . Please wait till you have received an email letting you know your order is ready before coming to pick up. We are available for pick up from 10:30am till 5pm (closing) every day. 

Shops
Coinciding with New Zealand moving to Alert level 2, Iko Iko will be open in Wellington from 10am Thursday 14 May 2020. Customer's are welcome to check in via the Rippl App which is the Wellington City Council recommended app, but this is not mandatory. Customers must however remain 2 metres apart from other customers not within their shopping group. Hand sanitiser is available on entry which we encourage you to use. 

Sadly, Iko Iko in Auckland will not be re-opening. We have been a part of the Auckland retail community for over 20 years and have absolutely loved it. We are very sad to not have a presence in Auckland but hope to be back in the future. 

Contact
We now have staff on hand to help with any questions or concerns during normal business hours. You can email us at info@ikoiko.co.nz or use the contact page here. 

On a personal note
We are a small family business with staff and owners just like you, normal everyday New Zealanders. We, just like millions around the world, are having to adjust and cope with new challenges that this COVID-19 pandemic brings. We sincerely hope you and your loved ones remain safe and well. Please be sensible, please be kind, please be thoughtful.

We CAN get through this.

Thomasin, Stephen, Rose, and Danny

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